A message from Derek Radford, President, Lift North America
I would like to start off by thanking all LNA employees for their contribution, dedication and hard work. It’s only through teamwork and mutual respect that any organization can thrive. As the person who does all the hiring, team building has always been my number one priority. The workplace has to be an enjoyable place to be for all of us.
To all our valued customers I say thank you. Know that I appreciate your business. You do more for us than simply hire our services. You provide incomes for all our staff and livelihoods for their families. Business is personal. When you hire LNA you do so with the confidence that we will help make you better at what you do. We will help you succeed in your job. This is the personal touch we hope to stamp on every transaction we do. Customer Service is not easy. It takes focus, effort and knowing what our customers want. Our aim is to deliver.
I am committed to always be improving. The service business has its problems. We work on equipment and things don’t always come apart or go back together they way they should. The only guarantee any service provider can give you is that there will be problems. It’s how those problems are solved that separates us from the others. Our group has all bought in on problem-solving. We want to be a company that is easy to deal with.
To our future customers, we understand there are many options available to you. Know that we want your business. Every single thing we service or sell, whether it be a forklift, sweeper scrubber, or scissor lift we will support 100%. Let us help you move your material.